1. Who this covers

This policy applies to the PaloTagz app installed from the Shopify App Store and used inside Shopify Admin. It does not cover the separate PaloTagz website used by customers who signed up there.

2. Data we access

After you install the app, Shopify gives us permission to read and write product data so you can bulk-edit your catalog. That can include product titles, descriptions, tags, prices, status, variants, and images.

The app does not request, read, or store Shopify customer, order, or payment data.

3. How we use it

We use product data only to show your catalog in the app and to apply the edits you make. Session tokens from Shopify Admin are used to authenticate those requests.

4. Storage

The embedded editor does not keep a copy of your product catalog or customer records on PaloTagz servers. Product changes are sent to Shopify.

If a store was previously connected from another PaloTagz product, we may still hold a shop domain and encrypted Shopify credentials until you uninstall or Shopify asks us to delete them.

5. Sharing

We do not sell shop data. We send product updates only to Shopify when you use the editor.

6. Deletion

Uninstalling the app revokes Shopify access. When Shopify sendsapp/uninstalled or shop/redact, we delete stored Shopify connection credentials for that shop.

Shopify customers/data_request and customers/redact webhooks are acknowledged. This app does not store Shopify customer data, so there is nothing to export or erase for those events.

7. Contact

Privacy questions or deletion requests: support@palotagz.com