Withdrawal Policy

Right of withdrawal

Consumers have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded.

To exercise your right of withdrawal, you must inform us of your decision by an unequivocal statement. You can send an email to support@palotagz.com. No specific form is required.

Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except for additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive notice of your withdrawal.

We will use the same payment method for the reimbursement that you used for the original transaction, unless we have expressly agreed otherwise with you. You will not incur any fees for the reimbursement.

Performance before the withdrawal period ends

If you expressly request that we begin providing the service before the withdrawal period ends, compensation may be due for the service provided up to the time of withdrawal. We will only claim that the right of withdrawal has expired if the applicable statutory requirements have been met.

Model withdrawal form

If you wish to withdraw from the contract, you may copy, complete and send this form by email to support@palotagz.com: